Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times We ship worldwide. Estimated delivery times after dispatch:

  • Italy & Europe: 7–15 business days
  • USA, Canada, Australia: 10–20 business days
  • Rest of the world: 10–25 business days

Please note that these are estimates and may vary due to customs clearance, carrier delays, or peak seasons.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.

Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs.

Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your email] and we will investigate with the carrier.